Ainanet

Privacy Policy

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This policy explains what data Ainanet collects, why, who processes it on our behalf, how long we keep it and how you can control it. We collect only what is needed to run the service.

Data we process

How we use data

What other users see

Your public profile (name, photos, bio, profession) and your posts. If your account is private, posts are shown only to approved followers. On the map, others see an approximate position shifted by about 1 kilometer — never your exact location and never a real distance to you — and only while the app is open on your device. Your profession travels to your map pin only if you switch on “Let people find me by profession”; that switch is off by default, and people are looked up on the map by profession only. Your country never appears on your pin or in your profile. You can disappear from the map completely at any time: the eye button on the map or Profile → Settings (gear) → “Hide me on the map” — then no one sees you on the map. Your age and email are never shown.

Venus account: on Venus others see only its nickname, photo, bio, gender (if you set it) and a map pin shifted by about 3 kilometers by its own key, so it does not match your pin on Earth. The link between your Venus account and your main account is kept on our server only and is never shown to other users. A locked Venus account shows only its nickname and has no pin on the map. A conversation in a Venus room is deleted entirely, with its photos and voice messages, as soon as the room is freed.

Service providers

Providers process data only to deliver their part of the service. Each of them is bound by a contract to protect your data to the same standard as this policy, and that duty covers any related company of theirs that gets access to it. We may disclose data if required by law.

Retention and deletion

We keep your data while your account exists. You can delete your account in the app: Profile → Settings (gear) → Delete account. This permanently deletes your profile, posts, listings, offers, chats and media, and it also revokes the Sign in with Apple token we hold for you, so the app loses access to your Apple Account. You can also stop using your Apple Account with Ainanet in iPhone Settings → your name → Sign-In & Security → Sign in with Apple. Copies in backups are removed within 30 days; web-server logs rotate by size, as described above, and are kept only for a short time.

Reports and moderation. When someone reports content, we keep a copy of it in the moderation record — the text, the images and the author’s name as they were at the moment of the report — even if the original was then deleted or was a disappearing message. Without that copy a moderator would have nothing to judge and deleting the evidence would be enough to escape a ban. The record is kept while the case is open and afterwards for as long as it is needed as the author’s history of repeat offences; it is never shown to other users, only to our moderators. You can also request deletion by writing to support@ainanet.com.

Your rights and choices

You can view and edit your profile, make your account private, hide yourself on the map, switch “Let people find me by profession” back off, turn off location access or notifications in your device settings, and delete your account. Turning off a permission or a switch withdraws your consent for that data; some features will then not work. You may ask us for access to, correction or deletion of your data by writing to support@ainanet.com.

Children

Ainanet is for people aged 13 and over. We do not allow accounts for anyone under 13 and delete such accounts when we learn about them. Users aged 13–17 get extra protection: Venus (the separate anonymous world) is not available to them, and adults do not see them on the map. Where local law requires a parent's or guardian's consent for a person of that age, it must be given before registering. See also our Child Safety Standards.

Security

All connections use HTTPS. When a file is uploaded, location and GPS data (EXIF, XMP, IPTC) are removed from photos, and container metadata — including the coordinates and the device model a phone camera writes there — is removed from videos; a video whose metadata cannot be removed is rejected rather than stored. Access to servers is restricted.

Changes

We may update this policy. The current version is always available at this address; for important changes we will notify you in the app.

Contact

Privacy questions: support@ainanet.com.